Shipping policy

At Verdora, we work to deliver your order as quickly and smoothly as possible. Please review the information below before placing your order.


 

Order Processing

 


All orders are processed within 1–3 business days after your order is placed.


Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information where available.


Please note that orders are not processed or shipped on weekends or public holidays.


 

Estimated Delivery Times

 


Estimated delivery times may vary depending on your location and the product ordered.


Typical delivery times are:

 

  • United Kingdom: 5–12 business days

  • United States: 6–14 business days

  • Canada: 7–14 business days

  • Australia: 7–14 business days

  • Europe: 6–14 business days

 


Delivery times are estimates and are not guaranteed.


 

Shipping Costs

 


Shipping costs are calculated at checkout unless a free shipping promotion is active.


From time to time, Verdora may offer free shipping on selected products or orders.


 

Tracking

 


Tracking information will be sent once your order has shipped. Please allow a short period for tracking updates to appear after dispatch.


In some cases, orders may be shipped in separate packages. If this happens, you may receive more than one tracking update.


 

Delays

 


While we do our best to ensure timely delivery, shipping delays can occasionally occur due to:

 

  • high order volumes

  • customs processing

  • courier delays

  • weather disruptions

  • public holidays

 


Verdora is not responsible for delays caused by shipping carriers or customs.


 

Incorrect Shipping Information

 


Please make sure your shipping address is entered correctly at checkout.


Verdora is not responsible for orders shipped to incorrectly entered addresses provided by the customer. If you notice an error in your shipping details, contact us as soon as possible at shopverdora@gmail.com.


 

Lost or Stolen Packages

 


If your tracking shows that your package has been delivered but you have not received it, please first check with:

 

  • household members

  • neighbors

  • your local courier

 


If you still cannot locate the package, contact us at [your support email] and we will do our best to assist.


Verdora is not responsible for packages lost or stolen after confirmed delivery.


 

Customs, Duties, and Taxes

 


Depending on your country, customs fees, import duties, or local taxes may apply.


These charges, if any, are the responsibility of the customer.


 

Contact Us

 


If you have any questions about your shipment, please contact us at:


Email: shopverdora@gmail.com

Store: Verdora